Temple Management Ltd: Booking Conditions


  1. Booking between the owners or owner of the home (hereinafter called the Owners) and the person making the bookings (hereinafter called the Client) are valid after (a) the booking form has been completed and signed and has been received by the owners; (b) the appropriate deposit has been paid to the Owners; and (c) the booking has been confirmed to the Client by the Owners in writing. Telephone reservations can only be held for a maximum of 7 days. The Owners reserve the right to cancel the reservation thereafter unless a completed booking form and the appropriate deposit have been received.

  2. By signing the booking form, the Client accepts these conditions and warrants that he/she is authorised to agree them on behalf of all the other persons named on the booking form including those substituted or added by subsequent agreed amendment of the booking. The Client may not sublet or assign the property nor share with persons other than those on the booking form or otherwise agreed with the Owners.

  3. A booking deposit of £ 100,00 must be paid at the time of booking. The balance is payable not less than 8 weeks prior to the rental period, except where booking instructions are received within 8 weeks of the rental period when payment in full must be made with the application. If the Client does not pay the balance due at the prescribed time, the Owners reserve the right to cancel the booking. In this event the deposit will be forfeited.

  4. Any cancellation by the Client must be notified in writing directly to the Owners. If the notification of cancellation is received by the Owners more than 8 weeks before the rental period, only the deposit will be retained. If the period is less than 8 weeks, then the following cancellation charges will apply: Between 4 and 8 weeks before the rental period - 60% of the total cost. Less than 4 weeks before the rental period - 100% of the total cost.

  5. Rental period commences at 4pm local time on the day of arrival, as specified on the rental booking form and the property must be vacated by 10am local time on the day of departure.

  6. Persons/children under the age of 21 years are not acceptable unless accompanied by parents or a responsible adult.

  7. The use of the accommodation and amenities are entirely at the users risk, and no responsibility can be accepted by the Owners or their agents for injury, or loss or damage to the user, visitors or their belongings, howsoever caused. Baggage and personal belongings are at the Clients risk at all times, and no responsibility can be accepted for loss or damage to any car or its contents. The Client is strongly advised to take out full and adequate travel insurance to cover all members of the party.

  8. Parents or other responsible adults must at all times supervise children when using the swimming pool. All persons use the pool and surrounding area entirely at their own risk. DIVING IS NOT PERMITTED. Guests are advised that when the pool heating is switched on, it is essential to always replace the solar blanket on the pool to retain the heat when the pool is not in use. No refunds will be made should adverse weather conditions affect the pool heating.

  9. The Client is responsible for the property and is expected to take all reasonable care of it. All damages and breakages are the legal responsibility of the Client, and their costs shall be refundable on demand. Any maintenance or repair of the premises, equipment, amenities or fixtures required due to misuse will be charged to the Client. A refundable security deposit of £ 100.00 is charged and must be paid to the Owners when the balance of the holiday falls due. Refund by the owners follows a satisfactory report from the Property Managers and return of all keys.

  10. Should the Client consider that there is a reason for complaint whilst staying in the property, the Client must first approach the Property Managers. However, should the Client wish to pursue the matter with the Owners, the complaint should be made in writing and submitted within 7 days of the end of their rental period.

  11. The Owners or their Property Managers will not be liable for any loss or delay or cancellation of the Client's holiday due to industrial disputes, riots, threat of hostilities, political unrest, natural disasters, aircraft grounding, closure of airports or ports, weather conditions or circumstances beyond their control.

  12. It may become necessary to change the accommodation booked and we reserve the right to do so at any time. In such circumstances, we would ensure that the replacement accommodation would be of equal standard and similar location. Should circumstances beyond our control require us to cancel our booking the Client will receive full refund of all monies paid.